26 Sep

Training Specialist Software Jobs Vacancy in Agys București

Position
Training Specialist Software
Company
Agys
Location
București IF
Opening
26 Sep, 2018 30+ days ago

Agys București urgently required following position for Training Specialist Software. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Training Specialist Software Jobs Vacancy in Agys București Jobs Details:

Professional Knowledge and Experience required:
o 3+ years of experience in software and/or technical training
o Previous experience in a client facing role providing implementation activities (i.e. customer support, customer onboarding)
o Experience working with eLearning and/or Video software
o Experience with online content management systems
o Excellent content delivery skills to customers - verbal and written, preferably at a software company
o Ability to present complex information to a variety of audiences
o Troubleshooting and assessment skills
o Demonstrated understanding of computers and use of software applications
o Proficient skills using Microsoft Office, screen capture software, common browsers, and mobile device applicants

Competencies required:
o Strong communication, presentation and facilitation skills
o Strong client relationship skills
o Excellent verbal, written, and problem-solving skills
o Strong consulting skills required to deliver training content
o Reliable self-starter, ability to work with minimal supervision
o Pro-active attitude and very good organizational skill
o Results orientation, you will not be satisfied until the job is done with the right quality!
o Proven ability to quickly learn new technologies and clearly communicate their value proposition
Your main deliverables as Training Specialist will include, but are not limited to, the following:
o Design, develop and maintain customer and partner enablement kit
o Prepare, practice and deliver onsite and/or remote software training sessions to new and existing customers and partners
o Develop and maintain the training course content and material (e.g. Training Materials, Web Help, FAQ's, training videos, tutorials, webinars, online knowledge base)
o Present Smart Fabric platform capabilities and custom applications functionalities in an engaging, positive and simplistic manner to ensure an effective transfer of knowledge to business owners and end-users
o Initiate and deliver ad hoc individual client training and tailor content to the specific audience
o Provide feedback to Product Management aimed at improving application usability and customer experience
o Collaborate with Smart Fabric product team to understand new feature and enhancements related to upcoming releases
o Monitor customer's adoption of application and proactively encourage areas for improvement
o Lead discovery calls with clients to understand their workflows and onsite logistics before visiting
University degree
Foreign languages and Level of Proficiency required: English C level - Proficient user (speaking & writing)
Travel - 30% of work time


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